Privacy Policy

Privacy Policy
Fox Equestrian
Last updated: 03/06/2025

At Fox Equestrian, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, contact us, or use our services.

Fox Equestrian
York, Yorkshire
Email: info@fox-equestrian.co.uk
Phone: 07921566668
Website: www.fox-equestrian.co.uk

Fox Equestrian is the data controller for the purposes of the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

We may collect and process the following information:

• Contact details (e.g. name, email address, phone number)
   
• Enquiry information (messages you send us via our contact form, email, or social media)
   
• Booking or service request details
   
• Website usage data (via cookies and analytics tools such as Google Analytics)
   
• Marketing preferences (if you subscribe to a newsletter or updates)
   

We use your personal data to:

• Respond to your enquiries or messages
   
• Provide you with information about our services
   
• Fulfil service bookings or appointments
   
• Improve our website and services
   
• Send occasional marketing communications (only if you’ve opted in)
   

We process your data on the following lawful bases:

• Consent – when you opt in to receive marketing or newsletters
   
• Contract – when you book a service or contact us to enquire
   
• Legitimate interests – to improve our services and respond to your queries
   

We do not sell or rent your personal data. We may share your information with trusted third parties only where necessary, such as:

• Website hosting and analytics providers
   
• Professional advisors (e.g. accountants, legal counsel)
   
• Payment processors (if applicable)
   

All third parties are required to respect the confidentiality and security of your data.

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal or accounting requirements.

Typically, enquiry data is kept for 12–24 months unless you become a customer, in which case records may be held longer in line with service history or legal obligations.

Under UK GDPR, you have rights including:

• Access to the personal data we hold about you
   
• Correction of any inaccuracies
   
• Erasure of your data in certain circumstances
   
• Objection to processing or request restriction
   
• Data portability (where applicable)
   
• The right to withdraw consent at any time
   

To exercise any of these rights, please contact us at [Insert Email Address].

We use cookies to improve your browsing experience and analyse website traffic. You can control or delete cookies through your browser settings. For more details, please see our [Cookie Policy] (if you have a separate one).

Our website may contain links to external sites. We are not responsible for the content or privacy practices of other websites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Fox Equestrian
Email: info@fox-equestrian.co.uk
Phone: 07921566668

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk